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Frequently Asked Questions

General

How was NetVirta® founded?


NetVirta's technology originated at the Massachusetts Institute of Technology in 2008, where fellow computer vision graduate students, Jeff Chen and Andy Eow, realized the tremendous opportunities that modern computer vision and smartphone proliferation allowed. An exploding population of smartphone users meant that cameras would be more universally ubiquitous than ever previously imagined. Jeff and Andy knew these smartphone-based cameras could be utilized to 3D scan the shapes of objects, including human body parts. This 'ah-ha' moment propelled the MIT graduates to explore different applications and markets for 3D body scanning. Though the glamorous fashion industry exhibited glaring needs, the market was not ready for such technology. So instead, Jeff and Andy focused on addressing the needs of clients who demanded the highest degree of scanning accuracy: medical professionals seeking to 3D scan patients to create custom-fit orthoses and prostheses. NetVirta's inaugural scanning app, CurveCapture®, entered the medical market in 2013 and achieved FDA Class II clearance by virtue of its precision accuracy, and remains the world's only FDA cleared smartphone technology for 3D body shape scanning today. Every year, CurveCapture® is used by thousands of clinicians around the world to 3D scan patients' body parts and create custom-fit orthoses and prostheses. Building on its leadership position in the smartphone 3D body scanning technology field, in 2017, NetVirta expanded its services to meet the needs of brands in the apparel, footwear, and sports equipment industries with its new retail-oriented platform called Verifyt®. Verifyt® allows apparel, footwear, and sports brands to capture consumers' 3D body data and provide consumers either size recommendations or custom-fit products.




Where is NetVirta® based?


NetVirta is headquartered in Boston with a research and development office in Singapore




What is CurveCapture®?


CurveCapture® is NetVirta's medical-facing smartphone 3D scanning platform. Every year thousands of clinicians around the world are using CurveCapture® smartphone app to 3D scan patient body parts and generate 3D body models with medical-grade accuracy. These 3D body models are then utilized to create custom-fit orthotics and prosthetics devices. CurveCapture® is the world's only FDA cleared smartphone technology for 3D body shape capturing.




What is Verifyt®?


Predicated upon NetVirta's medical-grade platform CurveCapture®, Verifyt® is NetVirta's consumer-facing 3D scanning platform designed to meet the needs of apparel, footwear, and sports equipment brands by ensuring their consumers to purchase products with the correct sizes.
Verifyt® is the world's only smartphone 3D body scanning platform that offers scanning capabilities of multiple body parts, including full-body, feet, head, and females chest; making it the one-stop-shop for all 3D body scanning needs. To complement its wide range of scanning abilities, Verifyt® Platform also includes the following interconnected modules:

  • Verifyt® Mobile, a smartphone-based 3D body scanning app/SDK
  • Verifyt® Web Widget, a web plug-in for brands' website
  • Verifyt® Business Intelligence Portal, a comprehensive 3D data management solution
  • Verifyt® Size-Recommendation, an engine that powers apparel & footwear product size recommendations, based on consumers' 3D body data and product dimensions
  • Verifyt® Made-to-Measure, an engine that caters to brands' made-to-measure offerings




What makes the Verifyt® 3D scanning app unique from others in the market?


  • The only proven technology platform. Verifyt® is predicated upon NetVirta’s medical-grade 3D scanning technology and platform, which has been serving the global medical markets for 8 years.
  • Best accuracy performance. Verifyt® is known in the apparel and footwear market to have the best accuracy than other options. All of our 3D scanning smartphone app produces the same or better accuracy than expensive hardware-based 3D scanners, including laser scanners.
  • One-stop-shop: Verifyt® technology can 3D scan body, foot, head, and female’s chest, making it an ideal solution for major fashion brands that offer multiple product categories.
  • Trusted by many major fashion brands. Verifyt® is being integrated by many major well-known apparel and footwear brands across the United States, Europe, China, and Japan, coming to market this spring.





Brands & Retailer

Which parts of the body is Verifyt® able to scan?


Verifyt® has multiple scanning capabilities, including body, feet, head, and female's chest




What technology modules are included in the Verifyt® Platform?


  • Verifyt® Mobile, a smartphone-based 3D body scanning app/SDK
  • Verifyt® Web Widget, a web plug-in for brands' websites
  • Verifyt® Business Intelligence Portal, a comprehensive 3D data management solution
  • Verifyt® Size-Recommendation, an engine that powers apparel & footwear product size recommendations, based on consumers' 3D body data and product dimensions
  • Verifyt® Made-to-Measure, an engine that caters to brands' made-to-measure offerings




Who does NetVirta® partner with?


NetVirta® works with brands and retailers who offer:

  • Apparel: shirts, pants + jeans, dresses, suits, and custom apparel
  • Footwear: athletic shoes, dress shoes, and custom shoes
  • Intimates: bras, underwear, and shapewear
  • Sports gear: ice skates, sports helmets, shin guards/pads, and ski boots
  • Protective wear: fire suits/boots, first responder uniforms, military uniforms, and pilot helmets
  • Fitness: weight monitoring and body shape tracking
  • Orthotics + Prosthetics




What value can Verifyt® bring to your e-Commerce business?


Verifyt® platform has the power to alleviate a consumer's doubt of proper fit before checkout, ultimately boosting conversions and reducing returns.




How does Verifyt® add value to your customers’ experience?


The Verifyt® platform allows brands/retailers to offer personalized size recommendations or scale custom-fit offerings. This futuristic sizing experience is fun, easy-to-use, and wins the customer's trust by providing accurate results.




How does Verifyt® help your brand’s future product development?


The Verifyt® platform allows brands to access the 3D body information of their real consumer segments all over the world, providing brands profound insights and allowing brands to reevaluate their sizing standards to better cater to their target consumer segments.





Consumer

Why should I use the Verifyt® app?


By completing the 3D scanning of your body/foot in simply 2 minutes, you will instantly unlock the following benefits:

  • End your frustrations with returns! All products you see at our partnering brands will be accompanied by the correct size recommendations specifically calculated according to your body/foot shape and size.
  • Allow you to easily order bespoke or customized apparel & footwear products right from your home at our partnering brands eComm sites.
  • Track your body shape changes every day! Whether you are body-building or losing weight, or just simply checking and maintaining your current shape.




How do consumers access and use the Verifyt® app?


  • The Verifyt® branded app: Consumers can download the Verifyt® app directly from the Apple Store or Google Play store, by searching "Verifyt".
  • The Co-branded apps "powered-by-Verifyt®": Consumers can download the Co-branded Verifyt® apps directly from Apple Store or Google Play store by typing the name of the partnering brands in the search box. Consumers will also be prompted to download the Co-branded Verifyt® app when shopping at a partnering brand's eCommerce sites.




Can I trust that my information will be safely stored and protected?


NetVirta® takes every precaution to ensure the privacy of its users by complying with the guidelines set by the European Union known as the General Data Protection Regulation (GDPR) and the state of California's Consumer Privacy Act (CCPA). All information is encrypted in your device's storage, on the cloud storage, and during transmission.




How can i delete my information?


  • If you are using a Co-branded app "powered-by-Verifyt®", please refer to the Terms & Conditions of the Co-branded app




Do I need to pay to use the Verifyt® app?


No, the use of the Verifyt® app and Co-branded app is free of charge to all consumers.





Technical

How does the Verifyt® body, foot, breast, and head scanning app work?


Based on the state-of-the-art computer vision technology out of the Massachusetts Institute of Technology and NetVirta's field-proven medical-grade smartphone 3D scanning platform from its 8 years of medical practices as well as its patent-pending AR-based user guidance system, Verifyt® app provides consumers an easy-to-use 3D scanning environment producing a close to medical-grade accuracy.




How is the information collected on the Verifyt® app protected?


NetVirta® takes every precaution to ensure the privacy of its users by complying with the guidelines set by the European Union known as the General Data Protection Regulation (GDPR) and the state of California's Consumer Privacy Act (CCPA). All information is encrypted in your device's storage, on the cloud storage, and during transmission.




What type of phones does the Verifyt® app work with?


Since Verifyt® technology utilizes the regular camera on smartphones, it works with all the iPhones and Android smartphones released in the last 5 years by major smartphone manufacturers. It does not have to be the newest or special smartphones.




How accurate is the Verifyt® scanning app?


Predicated upon NetVirta's medical-grade technology platform, the Verifyt® app offers a near medical-grade accuracy in consumer applications.

  • Verifyt® foot scanning app has an accuracy of 1 mm;
  • Verifyt® head scanning app has an accuracy of 0.5 mm;
  • Verifyt® body scanning app has an accuracy equivalent to the $30,000 hardware-based body scanning booth and is proven to be more accurate and more consistent than professional tailors




The measurements I got on Verifyt® are different from what I got manually. Why is that?


  • Manual measurements are extremely inaccurate in that they completely depend on the exact measurement definitions, the slant-angle of the cross-section in which the circumferences (or linear measurements) are taken, and how tight or loose the tape-measure is pulled by hand during the manual measurements. In addition, for 3D foot scanning, every time you step on the floor, the arches of your feet collapse differently, so different that it would lead to a muscle profile change of more than a few millimeters.
  • At NetVirta, our engineering team has rigorous metrology training from MIT and 8 years of experience in 3D metrology practices in the medical, sports, and fashion industries. If you are interested in conducting a true accuracy test of the Verifyt® app, please contact us at info@netvirta.com, we will provide training and guidance for our potential clients.




What type of 3D files does Verifyt® produce?


Verifyt® supports *.STL, *.OFF, *.STEP, *.OBJ, or any other non-proprietary format




Is Verifyt® compatiable with 3D Design software?


Absolutely – Since Verifyt® generates *.STL, *.OFF, *.STEP, *.OBJ, or any other non-proprietary format, it is fully compatible with any 3D design software.




How long does the Verifyt® Scanning process take?


After the tutorial video, the scanning process usually takes about 1~2 min.





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